News & Updates

Augmentation, Not Elimination: Why AI Agents Will Never Replace the Human Edge

Apr 11, 2025

For over three decades, we’ve partnered with enterprises to reimagine communications, drive digital transformation, and implement powerful contact center solutions across the globe. With each…

Build Your AI Skills with Microsoft’s 50-Day Challenge

Apr 4, 2025

By Kevin Reginold

At SOFTEL, we’re focused on helping people build practical, future-ready skills—especially when it comes to AI. We’ve run our own workshops to support that mission,…

The SOFTEL Method: The Power of the 3P’s

Jan 30, 2025

By Kevin Reginold

In a world where technology is evolving at an unprecedented pace, businesses must adopt a framework that ensures efficiency, innovation, and long-term success. At SOFTEL,…