Innovation delivered in every connection.
AI-driven solutions that simplify operations, optimize costs, and improve agility.
Get started with SOFTEL today.
We keep you ahead of the curve, cure your legacy system headaches, ensure regulatory compliance, and drive your technological innovation needs. C-level executive seeking growth? IT leader focused on scalability? Entrepreneur building partnerships? SOFTEL is ready to deliver your success.
Products
SOFTEL offers a range of innovative products, from telephony systems to AI-driven automation tools, designed to streamline business operations and enhance productivity.
About us
Making a real difference.
We understand that a connected workforce makes a real difference. That’s why we see telephony as more than just the services we offer—it’s our passion. With over 30 years of experience, our knowledge in this space and commitment to excellence have made us a key leader who can be trusted to deliver truly effective communication today and tomorrow.
Our partners
We connect the very best.
SOFTEL works with the largest organizations on the planet to bring the best of technology together, offering innovative communication solutions to businesses of all sizes.
Securing your business makes us proud.
SOFTEL is committed to maintaining the highest standards of security and compliance to ensure the safety and privacy of its clients. We implement robust cybersecurity measures and regularly conduct audits to ensure compliance with key regulations and certifications, including SOC 2, GDPR, PCI, ISO 27001, ISO 42001, ISO 27018, HIPAA, Privacy Shield, and CCPA. These standards ensure that sensitive data is safeguarded against potential threats while maintaining transparency and accountability. Our dedication to security is embedded in our development processes, from secure product design to ongoing monitoring and incident response, ensuring our clients’ information remains protected in an ever-evolving digital landscape.
Lead your organization to scalable AI Automation.
We regularly host/attend events to discuss organizational advancement with the SOFTEL team, industry leaders and other guest speakers, virtual and in-person. Check out our upcoming events, We’d love to meet you there!
Check out Upcoming Events
Read from our experts.
Transforming Business with Expert IT Services
Optimized, Secure, and Scalable—The SOFTEL Approach In today’s fast-moving digital landscape, businesses need more than just technology—they need strategic, managed services that ensure seamless operations,…
The SOFTEL Method: The Power of the 3P’s
In a world where technology is evolving at an unprecedented pace, businesses must adopt a framework that ensures efficiency, innovation, and long-term success. At SOFTEL,…
Enhancing Customer Engagement and Operational Efficiency for a national bank
Client Overview: A leading financial institution known for its innovative banking solutions and customer-centric approach. [Client] sought to enhance its customer engagement and operational efficiency by…
Advancing Contact Centers in the Public domain with PSA
A public-facing government entity, faced significant communication challenges due to siloed and disparate voice channels across the organization. The poor customer experience was exacerbated by…
How a Government Entity saved $1M with Journey Automation
When Skype for Business reached its end-of-life in July 2021, organizations relying on its Microsoft Phone System had no choice but to migrate to Microsoft…
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Thirty years of connecting the best around.
With over 3 decades in the telephony and technology, SOFTEL has built a strong foundation of expertise and knowledge. This allows us to understand and address the unique challenges of our clients effectively.