About Us

VISION

Transforming Business Communication Through Cutting-edge Technology

Effective communication is the cornerstone of every organization’s success. We cultivate and implement long-term solutions that streamline communication channels, ensuring clarity, efficiency, and collaboration.

The People Behind the Excellence

John 
Cognata

Founder / CEO

Michael Leibowitz

COO

Mitchell Slutsken

VP Finance

Aaron 
Steele

Microsoft AI Practice Lead

Alex Lane

CX AI Technology Practice Lead

MISSION

Delivering Secure, Innovative, and Customer-focused Solutions

Our mission is to streamline communication channels, enhance collaboration, and empower organizations with seamless, efficient, and future-ready solutions. With a strong focus on customer needs and data security, we deliver reliable and tailored solutions that drive long-term success.

International Presence

SOFTEL operates globally, serving a wide range of clients across various regions in North America, Europe and Asia. Our solutions are trusted by businesses in diverse industries and regulated markets like India, China, UAE, and we are committed to delivering exceptional value to organizations around the world.

We take pride in our ability to meet the unique challenges of different markets, providing tailored solutions that drive success and growth for our international clientele.

Multilingual Support for Global Clients and Partners

At SOFTEL, we understand the importance of clear and effective communication across different cultures and regions. To better support our diverse clientele and partners, we offer services in over 13 languages, ensuring seamless interactions and personalized solutions. Our multilingual team is dedicated to providing exceptional service and support, allowing us to foster strong, lasting relationships with businesses around the world.

Whether through customer service, technical assistance, or strategic collaboration, we are committed to meeting the needs of our global partners with efficiency and care.

News & Updates
Aug 15, 2026

SOFTEL Around the World: Meet the Experts Behind Every Conversation – Mitchell

3 continents. 30 years. 4 offices. 8 languages spoken daily. That’s SOFTEL today, and most of what makes it work

News & Updates
Aug 12, 2026

SOFTEL Around the World: Meet the Experts Behind Every Conversation – Ali

3 continents. 30 years. 4 offices. 8 languages spoken daily. That’s SOFTEL today, and most of what makes it work

Thirty years of connecting the best around

SOFTEL has built a strong foundation of expertise and knowledge. This allows us to understand and address the unique challenges of our clients effectively.