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THROUGH INNOVATION

AND COLLABORATION,

WE HELP YOU

EVOLVE AND PRODUCE

RESULTS!

ABOUT SOFTEL

Innovation

Our processes support the translation of business goals and ideas into viable services, creating business opportunities

Collaboration

SOFTEL’s cooperative approach means we work alongside our clients towards common goals, adding business value.

Evolution

Our process of change and transformation enhances existing solutions, extending business services

Success

Our experience allows us to apply an efficient and proficient process, leading our clients to successful results.

SOFTWARE DEVELOPMENT SERVICES

Our experience has taught us that one solution doesn’t work for everyone and each environment has its own unique architecture and circumstances.

Sometimes a product will work perfectly out of the box, but in other cases, connecting different systems and infrastructures calls for tailoring a solution for the client.

It calls for an integration expert.

At SOFTEL we offer innovative software development services and by that we make sure that the solutions we offer fit perfectly to your needs. Any customizations or changes that need to be made to make your system work better – we can do it.

Check out our Software Development page to learn more about our custom software development service.

FROM SOFTEL’S BLOG

SOFTEL IVR Survey

White Paper: Automation in Contact Centers

Contact center automation enhances customer interactions, is Agent-less so reduces effort and drives greater quality at low cost – but adoption in the industry is slow because old, legacy, on-site platforms weren’t designed to cope with them… Here, SOFTEL takes a look at what’s new – what the benefits are – and how to get there..!

SOLUTIONS

We are able to take a look into the future, ensuring our solutions and services reflect not only what “is” – but what “will be”.

SERVICES

Managed Services

System Integration

Infrastructure

Software Development

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partners

CANADA

877.4.SOFTEL (877.476.3835)

70 East Beaver Creek Road
Suite 30
Richmond Hill
L4B 3B2

1200 Ave. McGill College
Suite 1100
Montréal
H3B 4G7

info@softel.com

USA

877.4.SOFTEL (877.476.3835)

303 Perimeter Center North
Suite 300
Atlanta, GA 30346

1500 District Ave
Burlington, MA 01803

info@softel.com

EUROPE

+44 (0)330 8080 094

Rourke House
Waterman’s Business Park
The Causeway
Staines Upon Thames
Middlesex
TW18 3BA, United Kingdom

info@softel.com